Symantec endpoint protection 12 not updating virus definitions on client

09-Dec-2019 06:54

Search the Window Event Logs for indications of trouble, and take any action necessary to correct it.

Managed Symantec Endpoint Protection (SEP) clients do not update virus definitions.

Updated: September 14, 2015Applies To: System Center 2012 R2 Endpoint Protection, System Center 2012 Configuration Manager, System Center 2012 Configuration Manager SP2, System Center 2012 R2 Configuration Manager, System Center 2012 Endpoint Protection SP1, System Center 2012 Endpoint Protection, System Center 2012 R2 Configuration Manager SP1With Endpoint Protection in Microsoft System Center 2012 Configuration Manager, you can use any of several available methods to keep antimalware definitions up to date on client computers in your hierarchy.

The information in this topic can help you to select and configure these methods.

Solution: Eliminated invalid calls that lead to memory exhaustion.

Fix ID: 3590578 Symptom: System freezes due to a deadlock in File System Auto-Protect driver after updating virus definitions.

Solution: Modified File System Auto-Protect driver to avoid this deadlock.

Fix ID: 3680595, 3682969, 3721675 Symptom: In environments with large numbers of content definition downloads, crashes.For an example, please see Could not allocate space for object 'dbo.BINARY_FILE' in database 'SEM5' because the 'FG_CONTENT' filegroup is full.If a client is not receiving updates automatically, follow this process.If the database server is out of space or if the table used to store definitions has reached its quota, there will likely be error messages in the Windows Event Logs.

Fix ID: 3680595, 3682969, 3721675 Symptom: In environments with large numbers of content definition downloads, crashes.For an example, please see Could not allocate space for object 'dbo.BINARY_FILE' in database 'SEM5' because the 'FG_CONTENT' filegroup is full.If a client is not receiving updates automatically, follow this process.If the database server is out of space or if the table used to store definitions has reached its quota, there will likely be error messages in the Windows Event Logs.Solution: Fixed the logic in the high-performance file download routines for Symantec Endpoint Protection Manager’s implementation.